Protect Your Enterprise—One Access Policy at a Time
AI and RPA bots are the ultimate time-savers and productivity boosters—until they’re not. Granting bots too much freedom is like letting a toddler loose in a candy store: things can get messy, quickly. In this blog, we’ll help you avoid preventable disasters by advocating for robust governance.
When Bots Go Rogue: Real-World Lessons
- The “Bank Data Blunder”: A global bank’s customer service bot was given unrestricted database access. A simple programming error led to the bot pulling sensitive customer data and emailing it to the wrong addresses—resulting in massive regulatory fines and loss of trust.
- The “Invoice Invasion”: An RPA bot at a logistics firm accidentally paid hundreds of duplicate invoices because its access wasn’t segmented. The result? Financial losses and a scramble to recover funds.
- The “Silent Saboteur”: An e-commerce company’s bot had access to product pricing and inventory. A compromised session allowed an attacker to slash prices sitewide for hours before being detected. The lack of session monitoring cost them thousands in lost sales.
Why Strong Governance Matters
- Session Monitoring: Catch anomalies in real time.
- Audit Trails: Quickly trace issues back to their source.
- Access Segmentation: Limit each bot to only what it truly needs.
What You Can Do Right Now
- Audit your current bot access policies before any new AI or RPA initiative.
- Implement layered controls—just like you would for human users.
- Ensure session logs and audit trails are active and regularly reviewed.
Bots are powerful, but unchecked power is a recipe for chaos. With the right governance, you’ll unlock the benefits of automation—without the horror stories. Start with an access audit today and keep your enterprise safe!
